Return Policy

Return Policy Overview

We want you to be completely satisfied with your purchase. If you're not satisfied for any reason, we offer a 7-day return policy from the date of delivery.

Eligibility for Return

• Product must be returned within 7 days of delivery
• Product must be unused and in original condition
• Original packaging must be intact
• Proof of purchase is required

Non-Returnable Items

• Perishable goods (food, flowers, etc.)
• Personal care items (cosmetics, undergarments)
• Digital products and gift cards
• Clearance or sale items
• Customized or personalized products

Return Process

1. Contact our customer support at sarankholarange@gmail.com
2. Provide your order number and reason for return
3. Wait for return approval and instructions
4. Pack the product securely in original packaging
5. Ship the product to our return address
6. Share tracking number with us

Refund Information

Once we receive and inspect your return, we will process your refund within 7-10 business days. Refunds will be issued to your original payment method.

Shipping costs are non-refundable unless the return is due to our error (wrong or defective item).

Return Address

Sarankhola, Bagerhat Bangladesh

Phone: +8801939373823