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Privacy Policy

We value your privacy and are committed to protecting your personal information

Last Updated: April 30, 2026

Introduction

Welcome to Sarankhola Market ("we," "our," "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

We collect personal information that you voluntarily provide to us when you register on the website, express an interest in obtaining information about us or our products and services, when you participate in activities on the website, or otherwise contact us.

Personal Information You Disclose to Us

The personal information we collect may include:

  • Name and Contact Data: First and last name, email address, postal address, phone number, and other similar contact data.
  • Credentials: Passwords, password hints, and similar security information used for authentication and account access.
  • Payment Data: Payment method number (such as credit card number, bKash number, Nagad number), and payment method details.
  • Order Information: Products you purchase, shipping address, order history.

Information Automatically Collected

We automatically collect certain information when you visit, use or navigate the website. This information does not reveal your specific identity but may include:

  • IP address
  • Browser and device characteristics
  • Operating system
  • Language preferences
  • Referring URLs
  • Country location
  • Information about how and when you use our website

How We Use Your Information

We use personal information collected via our website for a variety of business purposes described below:

  • To process and fulfill your orders: Including sending order confirmations, shipping notifications, and delivery updates.
  • To manage user accounts: To create and manage your account, provide customer support, and respond to your inquiries.
  • To send administrative information: To send you product, service, and new feature information, and/or information about changes to our terms, conditions, and policies.
  • To process payments: To process your payments and prevent fraudulent transactions.
  • To improve our services: To analyze trends, track user movements, and gather demographic information.
  • To comply with legal obligations: To comply with applicable laws, regulations, and legal processes.

Information Sharing

We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers.

We may share your information with:

  • Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf.
  • Shipping Partners: We share your shipping information with our delivery partners to fulfill your orders.
  • Payment Processors: We share payment information with payment gateway providers to process transactions.
  • Legal Requirements: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

We use secure SSL encryption for all data transmission. Your payment information is encrypted and processed through secure payment gateways.

Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the website to help customize the website and improve your experience. Cookies are small data files that are placed on your computer or mobile device when you visit a website.

You can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

We use the following types of cookies:

  • Essential Cookies: Necessary for the website to function properly (shopping cart, login).
  • Preference Cookies: Remember your preferences and settings.
  • Analytics Cookies: Help us understand how visitors interact with our website.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Right to Access: You have the right to request copies of your personal information.
  • Right to Rectification: You have the right to request that we correct any information you believe is inaccurate.
  • Right to Erasure: You have the right to request that we erase your personal information, under certain conditions.
  • Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information.
  • Right to Object to Processing: You have the right to object to our processing of your personal information.
  • Right to Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you.

To exercise any of these rights, please contact us using the information in the "Contact Us" section below.

Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children under 13 without verification of parental consent, we will take steps to remove that information from our servers.

Third-Party Website Links

Our website may contain links to third-party websites that are not operated by us. If you click on a third-party link, you will be directed to that third-party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

  • By Email: sarankholarange@gmail.com
  • By Phone: +8801939373823
  • By Mail: Sarankhola, Bagerhat Bangladesh
  • Through Website: Contact Form
By using our website, you hereby consent to our Privacy Policy and agree to its terms.